Technology giant Dell on Thursday notified customers that it had experienced a data breach involving their names and addresses.
In an email seen and shared by TechCrunch Several people above socializing The computer maker wrote in the media that it was investigating “an incident involving Dell's portal, which contains a database containing limited types of customer information related to purchases from Dell.”
Dell wrote that the information accessed in the breach included customer names, addresses, and “Dell hardware and ordering information, including service tags, product descriptions, order dates, and related warranty information.” Masu. Dell did not say whether the incident was caused by a malicious outsider or an inadvertent mistake.
The company said the compromised data did not include email addresses, phone numbers, financial or payment information, or “sensitive customer information.”
The company downplayed the impact of the message breach.
“Given the type of information involved, we believe there is no material risk to our customers,” Dell wrote in an email.
TechCrunch has reached out to Dell for comment on how many customers were affected, how the breach occurred, and whether the company believes the physical address compromise poses “significant risk” to customers. When asked specific questions about the reason, the company responded as follows: A canned version of the email sent to affected customers.
A Dell spokesperson declined to name the company, but later added: “We are not disclosing this specific information from an ongoing investigation.” Dell did not provide a reason.
Dell spokesperson Lon Levitan did not respond to further follow-up emails from TechCrunch.