This is not the first time food delivery company Foodinho has come under fire from Italy's privacy watchdog. The on-demand delivery app owned by Glovo was found to have illegally processed the data of more than 35,000 passengers registered on its platform, leading to a 5 million euro ($5.2 million) fine, according to Reuters. He was reportedly fined.
Issues identified included the transfer of a passenger's geolocation data to a third party without their knowledge, including when the passenger is not in operation until August 2023. The watchdog has ordered changes related to the app's messaging and GPS features for riders, so tracking can be turned off when riders are not at work.
Fusinho was also prohibited from using biometric data such as facial recognition on riders to verify their identity.
Back in 2021, when Fusinho had about 19,000 registered riders, the Italian watchdog fined Fusinho about $3 million for a laundry list of data protection and algorithm management issues. . In other words, the app has not proven to be “once bitten, twice shy” when it comes to privacy compliance.