A ransomware attack on Blue Yonder, one of the world's largest supply chain software providers, continues to disrupt operations at many major stores and retailers in the United States and United Kingdom.
Arizona-based Blue Yonder, which was acquired by Panasonic in 2021, said in a statement on its website on Friday that it had experienced a disruption in its managed services hosting environment that was “determined to be the result of a ransomware incident. ” he said.
The supply chain giant said it was “working diligently” to recover from the incident, but as of Sunday the company had “no timeline for recovery,” CNN first reported. added.
Blue Yonder did not say how many of its 3,000 business customers are affected by the incident, and a company representative did not respond to TechCrunch's questions.
However, two of the UK's biggest supermarkets have confirmed to TechCrunch that they have experienced disruption as a result of the ransomware attack on Blue Yonder.
Katherine Woodhouse, a spokeswoman for Morrisons, which operates around 500 grocery stores across the UK, said the “blackout” at Blue Yonder had affected its warehousing system for fresh produce and produce. A Morrisons spokesperson said: “We are currently operating on back-up systems and working hard to provide products to customers across the country.”
Sainsbury's, which operates more than 2,300 supermarkets in the UK, also confirmed to TechCrunch that its operations were affected, but later said in a statement on Monday that service had since been restored.
The turmoil is also being felt in the United States. Starbucks confirmed to the Wall Street Journal that the ransomware attack disrupted the organization's ability to pay and schedule baristas, forcing managers to manually calculate employee salaries. Ta.
Not all of Blue Yonder's customers faced downtime or interruptions. Tesco, the UK's largest supermarket chain, and DHL Supply Chain, a division of Germany-based logistics giant DHL, both confirmed to TechCrunch that they were not affected by the Blue Yonder ransomware incident.
This ransomware attack has not yet been reported by any major ransomware group, and it is still unclear whether customer data was stolen.
Blue Yonder said in its latest update posted Sunday that the investigation and remediation “remains ongoing.”