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Author: TechBrunch
Airbnb began rolling out AI-powered customer service bots in the US last month, CEO Brian Chesky said in a first quarter conference call on Thursday. Chesky added that 50% of Airbnb's US users already use AI Bot for customer service, and that the company plans to deploy the feature to all users in the country this month. “One thing I say about AI [is that] It definitely makes the customer experience easier […] It already brings a 15% reduction in people who need to contact living human agents,” he said in an analyst call. Last year, the company told TechCrunch…
Apple has changed its US App Store rules to allow apps to link users to their own websites, allowing them to purchase subscriptions and other digital products. The change comes after a US court ruled in favor of the epic game in a case against iPhone makers, the latter ordered that apps not be banned from including features that allow them to redirect to their websites for digital purchases. “The app review guidelines have been updated to comply with US court decisions regarding app buttons, external links, and other calls to action,” Apple said in a blog post. The 2020…
Reddit CEO Steve Huffman says there are two types of people who come to social media platforms. Skler is what comes to Reddit's core products, a community conversation, and engages on topics he has passion for, from R/Sourdough to R/PopCultureChat. Then there are seekers. People who may enter a specific query into Google search and then tack “Reddit” at the end can find real advice and opinions from real people. Reddit Answers Ay is the company's AI-powered chatbot that surfaces verbatim answers and summaries from existing Reddit posts. And early results suggest that they have already gained traction. “Until recently,…
Payment processing software provider Stripe is ready to help iOS app developers bypass Apple's App Store transaction cuts. Following the ruling in yesterday's Apple-EPIC antitrust trial, Judge Yvonne Gonzalez Rogers shared documentation showing iOS developers how to get around the Apple Commission, as he was completely ashamed of Apple for not allowing external payment links for the app, as he previously ruled. In an X post, Stripe Product Manager Michael Luo said he “cooked a quick guide” to show iOS developers how their team can accept payments using Stripe outside the app, making new options available to them by court…
Dub is a copy trading platform that is transforming the way Gen Z invests, securing a $30 million Series A funding round, increasing its total to $47 million. The deal, which founder Stephen Wang had previously hinted at TechCrunch, comes a year after its official launch. The 23-year-old Harvard Dropout platform is growing steadily, with over 1 million downloads, allowing users to mirror successful traders' investment strategies, Dub said. “The ultra-wealthy people have been using expert money managers for a long time. Now dubs offer the same benefits for everyday investors,” says a press release that told TechCrunch on a…
On Thursday, humanity launched a new way to connect apps and tools to the AI chatbot Claude, as well as an expanded “deep research” feature that allows Claude to search the web, enterprise accounts and more. A new app connectivity feature called Integrations and an expanded Deep Research Tool called Advanced Research is available in beta for Anthropic's Claude Max, Team, and Enterprise Plans subscribers. In related news, humanity has increased rate limits for Claude Code, an AI-powered coding tool for Max customers. Integration and advanced research are part of humanity's efforts to address competing chatbots such as Google's Gemini…
In this episode of StrictlyVC download, Prime Minister Connie Loizos' TechCrunch editor and StrictlyVc's Alex Gove host are joined by Neo co-founder and CEO Ali Partovi. They talk about Neo's evolution from a scholarship program that grants talented technical youth to a venture fund that has recently raised $320 million in dedicated capital. Partovi discusses Neo's investment philosophy. Neo's investment philosophy focuses on identifying future technology leaders while they are still in college. He explains three key criteria for choosing a founder, highlighting the importance of charisma, leadership potential, and the ability to attract other talented individuals. StrictlyVC downloads posts…
Judge Yvonne Gonzalez Rogers is angry with Apple. I was really, really angry. In Rogers' newly released 80-page decision, she appointed Apple and its executives to be appointed to violate court orders in the original case at Fortnite Maker Epic Games. Apple won that round a lot, but the tech giant was held not as a monopoly, so the court found Apple behaved in a certain area in an anti-competitive way. By not offering customers other ways that app developers pay outside of Apple's own payment platform. The judge determined that the developers could process payments through their website and…
Judge Yvonne Gonzalez Rogers is angry with Apple. I was really, really angry. In Rogers' newly released 80-page decision, she appointed Apple and its executives to be appointed to violate court orders in the original case at Fortnite Maker Epic Games. Apple won that round a lot, but the tech giant was held not as a monopoly, so the court found Apple behaved in a certain area in an anti-competitive way. By not offering customers other ways that app developers pay outside of Apple's own payment platform. The judge determined that the developers could process payments through their website and…
Grocery Delivery Giant Instacart announced Thursday the acquisition of Wynshop, a provider of cloud-based e-commerce solutions for grocery stores. This agreement will help Instacart improve its enterprise solutions and enable retailers to enhance their online experience. The company did not disclose terms of transaction. Wynshop launched its platform in 2020, providing an online storefront to Grocers and collaborates with clients such as Wakefern Food Corp. and Pattison Group. Its products range from real-time, AI-driven personalization tools and in-store order fulfillment solutions. For now, Wynshop operates as a wholly owned subsidiary, and its technology has been integrated into Instacart's platform over…