Author: TechBrunch

Surveys have been used since time immemorial to gain insights about populations, products, and public opinion. And while methodologies may have changed over the millennia, one thing remains the same. That means we need people, lots of people. But what if you can't find enough people to build a sample group large enough to produce meaningful results? Or, even though you might be able to find enough people? First, what if budget constraints limit the amount of talent you can source and interview? This is where Fairgen wants to help. An Israeli startup today launched a platform that uses “statistical…

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Call centers are increasingly automated. There's debate about whether that's a good thing, but it's happening and probably accelerating. The global market for contact center AI could grow from $2.4 billion in 2022 to nearly $3 billion in 2028, according to research firm TechSci Research. Meanwhile, a recent survey found that nearly half of contact centers plan to implement some form of AI. next year. The motive is clear. That's because call centers are trying to cut costs while expanding their operations. “Companies with high-volume call center operations that want to scale quickly without the constraints of human contact center…

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TikTok will begin automatically labeling AI-generated content created on other platforms, the company announced Thursday. With this change, when creators post content created with services such as OpenAI's DALL・E 3 to TikTok, it will automatically be labeled as “AI generated” and viewers will know that it was created with AI. will be notified. The social video platform accomplishes this by implementing Content Credentials, a technology from the Coalition for Content Provenance and Authenticity (C2PA) co-founded by Microsoft and Adobe. Content credentials attach specific metadata to content that TikTok can use to instantly recognize and label AI-generated content. As a result,…

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Thai on-demand food delivery service Line Man Wongnai is considering an initial public offering on a Thai exchange or the U.S. in 2025, CEO and co-founder Yod Chinsupakul told TechCrunch. said in an exclusive interview. Lineman Wongnai has not yet made a final decision on where to hold its IPO, but Chinsupakul said it is not considering a dual listing in Thailand and the United States. The company is backed by Singapore's sovereign wealth fund GIC. Z Holdings is a joint venture established by SoftBank and South Korean internet company Naver. BRV Asia etc. The company has raised a total…

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AI

Have you ever wondered why conversational AIs like ChatGPT give polite denials like “Sorry, we can't do that”? offer a limited view of the reasoning behind their model's engagement rules. Large-scale language models (LLMs) have no naturally occurring limits on what they can or will say. That's part of why they are so versatile, but also why they hallucinate and are easily tricked. AI models that interact with the public need to have some guardrails about what they should and shouldn't do, but it's surprising to define these, let alone enforce them. It's quite a difficult task. If someone asked…

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The federal agency responsible for granting patents and trademarks is warning thousands of applicants whose private addresses were exposed in the second data breach in recent years. In an email to affected trademark applicants this week, the U.S. Patent and Trademark Office (USPTO) said that between August 23, 2023 and April 19, 2024, their private address (home (which may include addresses) have been entered into public records. To prevent fraudulent trademark applications, U.S. trademark law requires applicants to include their personal address when filing documents with authorities. The USPTO said that although the address did not come up in a…

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According to court documents obtained by TechCrunch, as part of an investigation into people involved in Catalonia's independence movement, Spanish police obtained information from encryption services Wire and Proton to help authorities identify activists using false names. It was said to be useful. Earlier this year, the Spanish police Guardia Civil, through Swiss police, sent legal requests to Swiss-based companies Wire and Proton. Guardia Civil requested identifying information related to both companies' accounts on their respective platforms. Wire responded by providing the email address (Protonmail address) used to register the Wire account. According to the document, Proton responded by providing…

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Match Group, which owns multiple dating apps including Tinder and Hinge, released its first-quarter earnings report on Tuesday, showing that Tinder's paid user base has declined for the sixth straight quarter. Meanwhile, Hinge is seeing more members willing to pay for the app. His Tinder had 10 million paid users in the first quarter of 2024, which is a 9% decrease from the previous year. Meanwhile, Hinge now has 1.4 million paying users, an increase of 31% year over year. Tinder's decline was foreseeable due to changes in dating app culture that have occurred in recent years. Younger users are…

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Private social networking is making a comeback. Gratitude Plus, a startup aiming to change social media in a more positive direction, has launched a personal reflection journal focused on wellness, including support for families who want to stay in touch even when physically separated. and is expanding. The startup's name reflects its core gratitude journal service, but in some ways it's reminiscent of Path, which was founded a few years ago. Path briefly emerged as a challenger to Facebook by creating a space where small groups of people could interact with each other. The app differentiated itself by limiting users…

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In major markets such as the United States, the total amount of venture companies is decreasing year by year, and there are concerns that venture companies themselves may be struggling to raise further funds, and founders may be feeling anxious. . After all, if private market investment does not pick up in the coming quarters, total startup investment in 2024 may trend further down. Some startups are working to combat the economic slowdown, including this week Intently, which is rolling out a new service called Founder AI. The premise of this service is simple. Look through your personal data, understand…

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