Sierra, the customer service agent startup founded by Brett Taylor, announced Thursday that it has acquired Fragment, a YC-backed French startup that helps companies integrate AI into their workflows.
This is Sierra's third public acquisition. The company previously acquired Japan-based enterprise AI solutions company Opera Tech (acquired in late March) and voice agent company Receptive AI (also announced in late March). Fragment co-founders Olivier Moindrot and Guillaume Genthial join the Sierra team.
Mr. Taylor and co-founder Clay Baber wrote in a blog post that Mr. Moandro and Mr. Gencial will bring “invaluable strength” to Sierra's “distributor development efforts in France.” Terms of the deal were not announced. PitchBook estimates that Fragment has raised about $2 million through a seed round.
Taylor, who also serves as OpenAI's board chairman, co-founded Sierra with Google alum Bavor after stepping down as co-CEO of Salesforce in early 2023. The startup counts Casper, Clear, and Brex among its customers and has raised more than $630 million in funding from investors including Sequoia and Benchmark, giving it a valuation of $10 billion.