Microsoft's ongoing outage leaves business customers unable to access their email inboxes, files, meetings, and other Microsoft cloud services.
The tech giant said in a post on X around 2:30 p.m. ET that the outage was caused by “parts of our service infrastructure in North America that are not handling traffic as expected.” Microsoft did not provide specific details about the cause of the outage, but said it was “working to restore our infrastructure to a healthy state for recovery.”
Microsoft said on its status page that the outage will affect its Exchange Online email service, searching for files in SharePoint Online and OneDrive, and chatting, creating meetings, and adding members in the Teams video conferencing platform.
This outage prevents administrators from accessing the Microsoft Purview and Defender XDR security dashboard and admin center.
We will reach out to Microsoft for comment once Microsoft-hosted email returns to normal.