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OpenAI brings ChatGPT to landlines

TechBrunchBy TechBrunchDecember 18, 20242 Mins Read
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ChatGPT is coming to your phone. No, it's not a smartphone, it's a landline. Call 1-800-242-8478 (1-800-CHATGPT) and OpenAI's AI-powered assistant will respond starting Wednesday afternoon.

“[Our mission at] OpenAI is about making artificial general intelligence beneficial to all humanity, and part of that is making artificial general intelligence accessible to as many people as possible,” said Kevin, OpenAI Chief Product Officer. Weil said on a livestream. “Today, we're taking the next step and bringing ChatGPT to your phone.”

This experience is similar to Advanced Voice Mode, OpenAI's real-time conversation feature for ChatGPT, except for multimodality. ChatGPT can respond to questions users ask over the phone and handle tasks such as translating texts into another language.

OpenAI offers US users a 15-minute free call, but the call ends immediately after that. The company notes that standard carrier rates may apply.

OpenAI ChatGPT WhatsAppChatGPT experience for WhatsApp. Image credit: OpenAI

Starting Wednesday, ChatGPT is also available on WhatsApp for those who want to send text messages to an AI assistant. This is a basic interaction. Considering it's WhatsApp, you won't find any customization options offered by the official ChatGPT app.

Similar to ChatGPT on your phone, the WhatsApp experience doesn't require an account, but there are daily limits. Users will receive a notification when they approach this limit, at which point they can continue chatting by downloading the ChatGPT app or using ChatGPT on their desktop.

OpenAI says it is working on additional features for WhatsApp integration, such as image analysis and web search, but the company has not said when they will ship.

“This came out of the Hack Week project,” Weil said. “The team built this just a few weeks ago. We loved it so much. And they worked really hard to get it shipped, and you can see it here. We're just starting to make ChatGPT more accessible to you. ”



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