Openai will soon begin testing how business customers can connect apps such as Slack and Google Drive to ChatGpt.
According to documents viewed by TechCrunch, Openai plans to begin testing a new feature called the ChatGpt connector. ChatGpt Connectors allows subscribers of the ChatGPT team to link their Workspace Google Drive and Slack accounts to ChatGPT, allowing chatbots to answer questions notified from files, presentations, sheets, and Slack conversations on those accounts.
Openai plans to extend the ChatGpt connector to other platforms such as Microsoft SharePoint and Box in the future.
“This makes it easy to use internal information similar to how employees use world knowledge via web search using CHATGPT,” reads the document.
ChatGpt Connectors is Openai's latest attempt to make ChatGpt an integral part of the business's software toolkit. Some companies have expressed their reservations about making ChatGpt accessible to sensitive business information, while others have opened their arms and embraced the technology.
The ChatGpt connector can persuade Warary Company executives to change their position, presenting horrifying challenges to AI-powered enterprise search platforms like Glean.
ChatGpt The ChatGpt connector, released in beta for Chatgpt team users, features a version of Openai's GPT-4O model that can improve response based on “internal”. [company] According to the document, knowledge.” All participating users of the CHATGPT Teamworkspace can access the model via OpenAI's ChatGPT app.
The custom GPT-4O model searches and “reads” internal information that may be related to the query. To create a search index, OpenAI syncs conversations with an encrypted copy of company files on ChatGpt's server according to the documentation.
“Additional related information [sic] The model was not used directly by clicking the source button at the bottom of each response.” The documentation reads. “If necessary, the model responds directly with a list of related results.”
Perhaps to assure customers that ChatGpt does not leak private data, this document highlights that Slack and Google Drive permissions are “fully respected” and “continuously up to date.” For example, the ChATGPT connector synchronizes slack private channel membership, drives file permissions, and drives directory information.
According to OpenAI documents, employees are unable to discover content via ChatGPT, which does not have access to Google Drive or Slack, and administrators can choose which Slack channels and Google Drive files are synced. The minor drawback is that employees may get “substantially different” responses to the same ChatGPT prompt, Openai said in document.
There are technical limitations on what the ChATGPT connector can access.
Images from Google Drive files (such as Google Docs, Google Slides, PDFS, Word Documents, PowerPoint presentations, and plain text) state that ChatGpt connectors can “not read” data in sheets and “read” only Excel workbooks. The ChatGpt connector cannot retrieve Slack DMs or group messages, and messages from Slack Bots are ignored.
Companies who want to participate in the ChatGPT Connector Beta are asked to provide OpenAI with 100 documents, spreadsheets, presentations and/or conversations for Slack channels. The company said it would not directly train this information, but could use them “as input to synthetic data generation” that could be used in training.
“Data from Google Drive or Slack is not used for training,” reads the document.
Openai did not respond to multiple requests for comments.