Uber Eats is adding live location sharing to help delivery drivers find customers in hard-to-find locations, including public spaces like campus courtyards, parks, and playgrounds.
Starting today, this new feature is rolling out to all markets except Quebec. Uber Eats is available in over 11,000 cities on six continents.
When a user places a “Meet Outside” or “Meet at the Door” order on Uber Eats, they are notified that their location is being shared with the delivery person, and if the delivery person is within 3 minutes and 100 customers have arrived. Notifications turn on when you are within meters. meters of drop-off location. Uber Eats will stop sharing your location once your order is delivered. Users can also manually turn off this feature at any time.
Image credit: Uber
The company says its new live location sharing feature will help solve a major challenge faced by many delivery companies, especially during the warmer months when people spend more time outdoors and order food for birthdays and other events. I hope so. Domino's Pizza introduced a similar solution in June 2023, launching Pinpoint Delivery, which allows customers to drop a pin on a map and have a pizza delivered almost anywhere.
“We’re excited to introduce location sharing to Uber Eats to help consumers have more confidence in every delivery they receive,” Divya Dalapathi, director of product management at Uber, said in a statement. states. After launching this feature in Uber Rides and seeing great success, he is building this feature into Uber Eats, especially for consumers ordering from hard-to-travel locations such as office buildings, parks, and large apartment complexes. I thought that this would make a big difference to the situation. ”
Uber implemented live location sharing functionality in its Rider app starting in 2017.